Apr 19 2017
Today, rue21, inc. (www.rue21.com), a leading specialty apparel retailer, announced the launch of their new, visual virtual stylist powered by mode.ai on Facebook Messenger, offering customers a personalized, interactive and conversational shopping experience via Messenger. The rue21 virtual stylist is one of the first to integrate Messenger’s new chat extension feature, unveiled today at the 2017 F8 Developer Conference, which allows users to interact with the virtual stylist in group and 1:1 message threads with friends.
“We’re thrilled to be one of the first retailers to use this new feature and we have a great partner in mode.ai,” said Brett Trent, Chief Marketing Officer at rue21. “This virtual stylist will allow our customer to have an engaging, personalized experience with just a few clicks.”
Created by mode.ai, the rue21 style bot will give users a visually rich shopping experience via Messenger. Features include image-based visual styling suggestions; size, color, and price search filters; size personalization; styling inspiration, and more. rue21 is also one of a small handful of retailers to integrate Messenger’s new chat extension feature into their bot, allowing users to chat and shop in groups.
“mode.ai is very excited to partner with rue21 to power the rue21 virtual stylist on a messaging platform,” said Eitan Sharon, CEO of mode.ai. “Our new, visual AI technology facilitates highly personalized, conversational shopping over messaging. We look forward to working closely with rue21 to enhance the online shopping experience for their customers.”