In a new study, artificial intelligence in the form of ChatGPT surpassed a professional rhinoplasty surgeon in answering preoperative and postoperative nasal surgery patient inquiries. According to the study published in Facial Plastic Surgery & Aesthetic Medicine, ChatGPT received much superior scores for accuracy, completeness, and overall quality.
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According to Kay Durairaj, MD, and Omer Baker, from Pasadena, California, Dario Bertossi, MD, from the University of Verona, Steven Dayan, MD, from the University of Illinois, Chicago, Kian Karimi, MD, from Los Angeles California, Roy Kim, MD, from San Francisco, California, Sam Most, MD, from Stanford University, Enrico Robotti, MD, from Bergamo Italy, and Frand Rosengaus, MD, from Mexico City, ChatGPT was widely appreciated over physician responses, with assessors picking ChatGPT in 80.95% of cases.
Their findings were published in the article “Artificial Intelligence Versus Expert Plastic Surgeon: Comparative Study Shows ChatGPT ‘Wins’ Rhinoplasty Consultations: Should We Be Worried?”
The investigators added, “Our findings showed that ChatGPT displayed a remarkable ability to effectively respond to a wide breadth of patient questions, encompassing optics such as nonsurgical treatment options and postoperative care instructions. In the majority of instances, ChatGPT performed at or above the level of an expert rhinoplasty surgeon.”
Facial Plastic Surgery & Aesthetic Medicine Editor-in-Chief Travis T. Tollefson, MD, MPH, University of California, Davis, added, “Online tools such as ChatGPT are making Artificial Intelligence (AI) or large language models (LLM) accessible to the public with so much excitement. To best serve our patients and the overall medical community, we must remain conscientious of the appropriate use of these technologies. It is astounding to read AI-generated content that has been edited in the writing style of Hemingway or Dostoevsky. It remains our responsibility to counsel patients on the occasional inaccurate statements made in AI-generated content. We can both acknowledge that most of our patients will be using AI and focus our efforts on maintaining the integrity of our patient education and consultation practices.”
Journal Reference
Durairaj, K. K., et al. (2023) Artificial Intelligence Versus Expert Plastic Surgeon: Comparative Study Shows ChatGPT ‘Wins’ Rhinoplasty Consultations: Should We Be Worried? Facial Plastic Surgery & Aesthetic Medicine. doi:10.1089/fpsam.2023.0224.